This Management Skills List Will Help You Succeed!

Developing a management skills list is difficult. I have been a managing people for over 20 years and sitting down to detail the skills needed to succeed as a manager was an eye opener. Not only must you look at your management skills, but the skills of our managers throughout our experience. What motivates our people and us to perform? We often hear leadership, motivator, and disciplinarian as making a great manager. I disagree completely. As I look at my experience, it becomes abundantly clear that the interpersonal management abilities influence my list the most. These skills require hard work. Below is what I believe has created success in my career.

Learn:

When we are asked to manage business operations we become responsible for performance. Unfortunately we often do not completely understand the job functions of our employees, managers, or supervisors. We must learn how the resources given to us are performing. To be effective, we must learn the job functions of our employees. We don't necessarily have to be able to perform their jobs(I Recommend It If Possible), but we must learn why they are doing their job, and what they are accomplishing. Learning the resources invested into your area of responsibility, and the value you create for the operation is imperative. It is also important to learn how your area of responsibility impacts other departments, upper management, and the business as a whole.

Understand:

Understand your area of responsibility and the business. We must understand how our employees are affected by their job functions, other departments, and upper management decisions. We must also understand how our area of responsibility performance affects other departments, upper management, and business profitability. Possibly the largest creator of job frustration is when we feel like our manager does not understand what we do. When you take the time to learn and understand your employees, peers, and upper management responsibilities, you will make effective decisions for the business.

Acknowledge:

An effective management skills list must acknowledge the needs of the business. The needs of your specific area of resposibility is important, but the needs of the business come first. Employee needs must be acknowledged to effectively manage. Employees must be educated on the needs of the business so it can be acknowledged by them. We must acknowledge the business needs of other departments and upper management to create valuable relationships.

Identify:

Once we see the needs of the business, we must identify potential value for our area of responsibility. We must look at the needs of our employees and our area of responsibility. We must also look at the needs of the business to determine where we can add value. Building relationships outside of our responsibility allows us to see the business as a whole. Only by looking at the business as a whole can we determine the value of our area of responsibility.

Commit:

We must commit to our successful management skills list. Many people probably look at this list and think, "That looks like a lot of work!" I assure you it is, and it produces success. We must commit to utilizing our skills every day. Successful leaders don't have bad days. Managers have many responsibilities, and one is commitment to our area of responsibility. Successful managers have consistent commitment to the needs of the business.

Analyze:

Successful managers are able to analyze performance. All good employees want their performance measured. The ability to accrue, process, and analyze data is essential to measuring performance. Analyzing performance indicators allow us to provide our employees feedback. Creating and analyzing business data create performance indicators for our area of responsibility. Often times there simply is not proper data to measure your area of responsibility. If you find it, analyze it, and present it, you will create value for your employees and upper management.

Plan/Propose:

Good managers create information and use it to plan and propose. Management can be overwhelming. Planning your day, week, and month helps you prioritize and improve your area of responsibility. Employees just want to know the plan. Give it to them, and good employees will do their part. Use information to propose value. Selling something you can't see is far less effective than a quality proposal built with good information and data. If you take the time to gather it and write it, you'll have a much better chance of your employees, another department, or upper management buying it.

Communicate:

The ability to communicate is possibly the most important on my management skills list. I'm not just talking about effective interpersonal communication , but utilizing all the above skills as you communicate in your professional career. Communicating business needs requires a different thought process. Separating personal from business can be frustrating. The communication process must be centered on the needs of the business. Your interpersonal skills list changes to the business and the individual. You now need to effectively communicate verbally, nonverbally, and through writing. Effective management communication is needed to perform employee feedback, disciplinary procedures, proposals, etc.

Build Relationships:

Utilizing this management skills list consistently will build strong interpersonal relationships. The only way to ensure long term success in a management career is to build relationships with your employees, peers, and upper management. These relationships will always have some degree of personal attributes, but built on hard work, business needs, and trust. Although building successful workplace relations requires consistency and hard work, it is worth the effort.

Follow Up:

All your time and effort will be fruitless unless you follow up. The one thing that frustrates me is working with someone that does not do what they say. It seems simple, but few people do it consistently every day. Relationships are built on trust. If you do not follow through with what you say you are going to do, interpersonal work relationships will not be successful. Your employees, peers, and upper management must be confident that you will do what you say you are going to do. If you do, you will receive everything you need to succeed.

I realize that many people associate success with finally getting that cushy management job. There is no cushy management job if you want to build a career. This management skills list requires hard work and dedication. If it is utilized, strong relationships are created focusing on business needs. Building strong business relationships and watching a group of people achieve their goals has been the most satisfying part of my career. Management is interpersonal, but it's a ton of work to do it right!


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