Interpersonal Conflict Resolution Requires Your Effort

Interpersonal conflict resolution is necessary to eliminate or reduce damage to a valuable relationship. We inevitably find ourselves in different types of interpersonal conflict . We determine the value in our relationships. The responsibility ultimately lies in us to resolve conflict in our interpersonal relationships. If we truly value a relationship, we must take the initiative to resolve the conflict. Once conflict is present and the relationship may be potentially damaged, you are responsible for lost value in the relationship regardless of the situation. It takes two individuals to create conflict, but only one to stimulate resolution. Do it!

Remove Emotion:

Every one has a different level of emotional intelligence . Interpersonal conflict resolution requires you to take a step back, take a deep breath, and look at the communication process without emotion. Look to see when the emotion entered the communication process. Identify the root cause of the emotion in the individual and yourself. Emotions are possibly the largest contributor to conflict. Although very difficult, we must remove it to drill down to the actual root cause of the conflict. Remember that when you receive unacceptable behavior or comments, there is a reason for it. Sure you shouldn't have to, but you need to find it to resolve it. The most efficient means to do that is to remove the emotion.


Understand the root cause of the conflict. Use good interpersonal skills to analyze the process and find out the point in the communication process when things became emotional. Drill down to try to identify a hand full of issues that are potentially the root cause of the conflict. Look for the communication barriers that were raised in the conflict to further isolate the potential issues. Understand that there is an issue behind the conflict resulting in a breakdown of communication. Isolate a few potential issues and understand how they may have impacted the interpersonal experience.

Effectively Communicate:

Use effective interpersonal communication to determine the root cause. Communicate to the individual what caused you to become emotional and how it made you feel. Ask open ended questions to isolate the root cause of the conflict. Be prepared for emotional responses and stay focused on the process. Your objective is not to engage in further conflict, but to simply determine the root cause. Interpersonal conflict resolution requires effort and determination.


Listen to the individual as you receive information. Stay focused on the objective. Responses to your questions will likely stimulate emotions in you. Focus on finding the information you require to resolve the conflict, and not who is right or wrong. Look at body language, facial expressions, and the eyes to see what the individual is so passionate about. Remember you are gathering information to resolve conflict that may potentially damage a relationship you value.

Problem Solver:

Assess the information you have gathered and turn into a problem solver. Identify the root cause. Ask the individual if the issue is causing the conflict. If not, what is? Effectively communicate until you both agree on the root cause of the conflict.

Is there a solution? Does one party just need educated to resolve the issue? Is there really an issue or has perception created an issue? Do both parties simply disagree on an issue? Propose solutions to end the conflict. It can be as simple as understanding you disagree on a particular issue. Becoming a problem solver will help diffuse an interpersonal conflict.

Interpersonal conflict resolution requires patients, effort, focus, and desire. Understanding the potential value you may loose from a relationship should be the motivation to resolve conflict in your interpersonal relations . There are many types of relationships in our lives. Conflict is a natural part of the evolution of the different stages of a relationship. Resolving conflict may actually strengthen a relationship by stimulating more effective communication. We all engage in conflict, and we all ultimately make a conscious decision as to the effect on our relationships in our lives.

Return From Interpersonal Conflict Resolution To Interpersonal Conflict

Return From Interpersonal Conflict Resolution To Interpersonal Home